Hire a Fully Vetted Charlotte Nanny or Household Professional in Charlotte and the Carolinas
Trusted by thousands of Charlotte and Carolina families since 2012.
✔ Candidates go through a 10-step screening process
✔ Including interviews, reference Checks, and background checks
✔ Candidates are required to be CPR-certified and have their own transportation
✔ Only the best candidates are recommended ✔ All long-term placements come with a one-time replacement search guarantee
Each family deserves safe, reliable childcare and home management. We make the process simple and stress-free.
Start Your Nanny, Family Assistant, or Household Staffing Search Today, It Only Takes 60 Seconds
Welcome to Charlotte’s Best Nanny Agency™ Nanny Agency in Charlotte – Your Trusted Nanny and Household Staffing Agency for families in Charlotte, NC, and the Carolinas.
At Charlotte’s Best Nanny Agency™, we are proud to be the leading nanny and household staffing agency, serving families in Charlotte and the Carolinas since 2012. For 13 years and counting, we’ve been committed to helping families across Charlotte and the Carolinas find experienced, reliable, trustworthy, and professional nannies and household staff tailored to their unique needs.
Our locally owned and operated nanny agency in Charlotte, NC specializes in placing highly qualified live-out nannies, family assistants, household managers, babysitters, and domestic professionals for long-term and temporary roles. Every placement search is custom-designed to match your family’s unique needs, lifestyle, and expectations.
With a thorough, hands-on vetting and placement process, we ensure families are paired with caring and dependable nannies and household staff who provide the highest level of care and support. Whether you’re seeking a full-time nanny, temporary nanny, summer nanny, family assistant, or house manager, we’re here to make your search seamless and successful.
Discover why Charlotte families have trusted us for over a decade to find the very best in nanny and household staffing. Let our team assist you in finding the best fit for your family.
Why Families Choose Charlotte’s Best Nanny Agency
Finding safe, reliable childcare is hard. We make it simple, fast, and stress-free.
✔ Only the best candidates make it through our screening
✔ All caregivers are CPR certified & background checked
✔ We verify references, experience, and work history
✔ Locally owned agency serving the Charlotte Metro and the Carolinas since 2012
✔ Ongoing support, back up care, and babysitting services. We’re here for your family long after placement
Your family’s safety and peace of mind come first.
Our team understands how important it is to find the right nanny or household professional for your family. As a locally owned nanny and household staffing agency based in Charlotte, NC, our team consists of Charlotte natives, parents, a grandparent, foster parent, former nannies, former family assistants, and house managers— this experience brings unmatched expertise to each and every placement.
Specializing in custom nanny and household placements that are carefully matched to your family’s unique needs, schedule, and lifestyle. Each search is handled with the same level of care and attention we would want for our own families. Our goal is to help you find a nanny or domestic staff member who will become a trusted and valued part of your home.
Whether you need a full-time nanny, part-time nanny, babysitter, or experienced household manager, we’re here to guide you through every step of the hiring process. Our mission is to give families peace of mind and confidence by creating long-lasting, successful placements.
How It Works
1. Tell us about your families unique needs
Share your family’s schedule, care style, and preferences.
2. Interview Fully Vetted Nannies or Household Candidates
We present only pre-screened, qualified candidates that match your needs.
3. Hire With Confidence
We help families every step of the way, including pre-screening, reference checks, background checks, coordinating interviews, extending offers, providing a work agreement template, and ensuring everything is set up for success.
When you’re ready to share your Nanny and Household Staffing needs and begin the placement process, please complete our detailed application below. Your answers help us quickly find and present the best candidates for your family.
(Full Application)
14 Step Placement Process
At Charlotte’s Best Nanny Agency™, we’ve developed a thorough 14-step placement process to ensure every nanny or household placement is the best fit for your family. Our proven method sets each placement up for long-term success by prioritizing safety, compatibility, and professionalism.
Over the years, by following these steps to placement success, we have placed thousands of local families in Charlotte, NC, and North and South Carolina. Charlotte’s Best Nanny Agency is built on a solid foundation of integrity, backed by our solid reputation around Charlotte and the Carolinas. As we continue to serve the community, we look forward to partnering with your family to provide a successful Nanny or Household placement.
Whether you’re hiring a nanny, family assistant, household manager, or other household staff in Charlotte or the Carolinas, our placement process gives you peace of mind from start to finish.
Step-by-Step: How Our Placement Process Works
1. Submit an Application & Registration Fee
Begin your search by filling out the family application and paying the $350 registration fee. If you have any questions before applying, reach out to us at 980-292-1045.
2. Welcome Email & Consultation Scheduling
Within 24–48 hours, we’ll send a welcome email and schedule a call to discuss your family’s unique needs for a nanny or household staff.
3. Personalized Intake Call
On the intake call, you’ll speak with a dedicated placement coordinator to review your specific needs in detail, the placement process, and legal pay requirements for household employees.
4. Client Agreement & Guarantee
We’ll send over a client agreement outlining our placement terms, process, and one-time replacement guarantee for long-term placements. You’ll review and sign this agreement electronically.
5. Custom Job Description Creation
Our team will draft a tailored job description based on your needs and send it to you for review. Once approved, we’ll post the description and start the active search.
6. Sourcing Candidates
We review profiles from our database, which includes thousands of local candidates, and launch a customized recruitment strategy across our network, job boards, and social media to find your ideal candidate.
7. Candidate Profile Delivery
As we identify qualified nannies or household professionals, we’ll email you detailed candidate profiles to review. These are sent on a rolling basis as suitable candidates become available.
8. Interview Coordination
Once you’ve selected candidates to meet, we’ll schedule Zoom and in-person interviews, or we can go straight to in-person interviews, depending on your preference.
9. Selecting Your New Nanny or Household Professional
After interviews, you’ll notify us of the candidate you’d like to move forward with and contingently offer the position to. This is contingent on your review of the references and background check
10. Extending the Offer
We present the offer to your selected nanny or domestic candidate on your behalf.
11. Background Check & References
Upon offer acceptance, we conduct the most comprehensive nationwide background check and provide a detailed reference report compiled from our direct calls to each reference. Families are encouraged to follow up with references as well.
12. Work Agreement Completion
We provide a customizable work agreement template, which includes key employment terms, expectations, and benefits. You may use this template or provide your own version. Once finalized, it’s sent to the candidate for review and electronic signature.
13. Placement Fee Invoice
Once the work agreement is signed, your family will receive an invoice for the final placement fee.
14. Final Contact Exchange & Placement Completion
We exchange contact information between you and your new nanny or household professional. At this point, your placement is complete!
Why Our Process Works
Our Charlotte-based nanny agency has successfully placed thousands of families throughout Charlotte, NC, and across North and South Carolina. By taking a comprehensive and personal approach, we ensure every family gets the support and guidance they need for a successful long-term placement.
Replacement Search Guarantee
Charlotte’s Best Nanny Agency fully stands behind all nanny and household placements. Each long-term, full-time placement comes with a 12-month replacement search guarantee, and long-term, part-time placements come with a 90-day replacement search guarantee. While we stand behind temporary placements as well, temporary placements do not come with a replacement search guarantee.
Backup Care
Your next question may be, “So what do I do if my nanny is sick or going on vacation and cannot work?” At Charlotte’s Best Nanny Agency, we have you covered. We provide Backup Care and Babysitting, as well as on-call Family Assistant services, for families when a Nanny or Family Assistant is out of work, sick, on vacation, for date nights, school holidays/breaks, or anytime your family needs extra childcare or assistance with errands and household tasks.
- Clients who have previously placed a permanent nanny or domestic professional through Charlotte’s Best Nanny Agency will have the $200 registration fee waived for their first year of utilizing this service.
- Clients who hire full-time, permanent Nannies or Family Assistants through Charlotte’s Best Nanny Agency (starting September 2025 or later) will have an option to sign up for our subscription service at $30.00 per month (up to three bookings per month, a $19.95 savings per month) for the first six months after placement. Single bookings outside of the subscription service are $35.00 per booking.
- Clients who hire part-time, permanent Nannies or Family Assistants through Charlotte’s Best Nanny Agency (starting September 2025 or later) will have an option to sign up for our subscription service at $30.00 per month (up to three bookings per month, a $19.95 savings per month) for the first three months after placement. Single bookings outside of the subscription service are $35.00 per booking.
*Bookings do not roll over, and Clients are always directly responsible for employing and paying the providers’ wages directly to them for each booking.*
After the first 3-6 months (depending on whether the permanent placement is Full-Time or Part-Time), families have the option to sign up for the Backup Care, Babysitting, and on-call Family Assistant placement monthly subscription service at the full cost of $49.95 per month, or they are welcome to book single bookings at the rate of $35.00 per booking.
While we cannot guarantee 100% that we will be able to confirm a backup care provider for each need, all backup placements are contingent upon the current backup care provider’s availability. We do make every effort to confirm a Backup Care provider, Babysitter, or Family Assistant when requested.
Sign Up for our Backup care and Babysitting Service by calling 980-292-1045
Our Promise to Each Client
We promise to provide each client with the most custom and thorough Nanny and Domestic placements possible. We also promise to treat each placement as if we were placing for our own family and work with each client to provide a top-notch, custom nanny or household placement experience.
Continued Support
Our team is here 100% for each client we work with. We offer each family support and guidance for the duration of their placement; whether the placement lasts for 12 months or 12 years, we are here to support you every step of the way!
Charlotte’s Best Nanny Agency Offers continuous support for all families for the whole duration of the placement, whether it’s a 6-month placement or the placement lasts 10 + years. Between working in the industry, ourselves, placing nannies and household professionals for 10-plus years, and managing our own domestic employees, we have the experience and expertise to help your family through any situation or answer any questions that may come up.
Placement Process Timeline
The placement process typically takes 4-8 weeks on average. The timeline is dependent on the details and offerings listed in the position, current candidate pool interest, and any special circumstances that could come into play.
Associations
We are one of two agencies based in NC that are members of the Association of Premier Nanny Agencies, a national association that vets all members. We are also proud members of the International Nanny Association.
Awards
Charlotte’s Best Nanny Agency™ has won the Rock Hill, Fort Mill, and Tega Cay Family Favorite Award for 2023. The agency was also awarded the South Charlotte Macaroni Kid “Best Childcare Resource” Golden Daisy Award for 7 years, from 2013 to 2020. Additionally, our team was awarded the Charlotte Parent Magazine’s Readers Favorite Award for Babysitting/Nanny service in 2017 and 2018. The agency was awarded a GTM Payroll Services award for “Outstanding Agency” in 2020. In 2021, we won the Silver Medal in the Childcare Category and the Bronze Medal in the Staffing Agency category in the Charlotte Best Awards. Charlotte Best Awards are hosted in partnership with the Charlotte Observer.
Charlotte’s Best Nanny Agency
980.292.1045
1244 East Blvd, Suite 2D, Charlotte NC 28203