Welcome to your go to Ballantyne nanny and household staffing agency, Charlotte’s Best Nanny Agency, where we pride ourselves in providing the best nanny and household placements in the Ballantyne Area of Charlotte. Charlotte’s Best Nanny Agency is a local nanny and domestic placement agency, established in 2012. Our office is conveniently located in the heart of Charlotte’s Dilworth neighborhood and we serve all of the Charlotte Metro, NC and SC. At Charlotte’s Best Nanny Agency, we are dedicated to placing trusted Nanny and Household candidates to care for your children and home. We provide each family with a custom placement experience. Every Nanny, Babysitter, or House Manager candidate is handpicked to meet your specific needs. Charlotte’s Best Nanny Agency is the only Charlotte-based nanny agency operated by Charlotte Natives, parents, grandparents, former Nannies, House Managers, and childcare workers. Our team comprises experts who know the needs of families and candidates in the area. We provide nanny and household staffing referrals of highly qualified candidates to provide expert care for your child(ren) and home.
From Left to Right: Judy, Emily, and Stacy
We place Live Out: Full-Time Nannies, Part-Time Nannies, Temporary Nannies, Back Up Nannies, Summer Nannies, and Babysitters. Also, ask us about House Managers, Family Assistants and Personal Assistants.
All nanny and household candidates are ready and willing to help you with all your child-care and home needs, and to provide a nourishing and educational environment. We have an extensive nanny database of nannies that have experience working with children of all ages, multiples, children with allergies, mental or physical handicaps, learning challenges, divorce, and death of a family member and many more unique situations. All of the nannies and household candidates we consider are fully screened by a trained Placement Specialist, which includes a pre-screening interview, reference check, and background check (as close to hiring as possible). Candidates we place are college educated (or have equivalent experience), CPR certified, and have glowing references. Charlotte’s Best Nanny Agency also places professional, reliable, and trustworthy Household Managers, Personal Assistants, and Domestic Professionals. These professionals provide expert service for managing your home and personal needs. We are your go-to Ballantyne Nanny and Household placement agency. We provide custom placements of nanny and household professionals to meet your childcare and household needs. We look forward to providing the absolute best nanny possible for you and your family soon.
All Nannies and Domestic Candidates we Refer go Through Our Extensive Pre-screening Process.
At Charlotte’s Best Nanny Agency, we take pride in our thorough and personalized approach to candidate screening. Here’s what families and candidates can expect:
1. Application & Resumé Submission
Every candidate begins by submitting an application and updated resumé.
2. Submit Relevant Documents
Candidates provide all required documentation to move forward in the process.
3. Initial Pre-Screening Call
We conduct a brief phone interview to ensure the candidate meets our agency’s standards and the unique needs of our clients.
4. In-Depth Interview
Qualified candidates are invited to a comprehensive one-on-one interview with a placement specialist. This helps us get to know each candidate’s personality, background, and skill set. (We look for a minimum of 3 years of experience in the industry.)
5. Custom Candidate Profile
We create a personalized profile for each candidate to highlight their qualifications and strengths.
6. Professional Reference Checks
Our in-house team conducts detailed reference checks and prepares a full reference report. Once a family expresses interest in hiring a candidate, they receive this report and are encouraged to connect directly with the candidate’s references.
7. Family Interviews
Candidates participate in virtual and/or in-person interviews with families who are interested in hiring them.
8. Certification Requirements
All candidates must be certified in CPR and First Aid before beginning a position. Many have advanced medical training, such as CNA, RN, EMT, or even retired MD credentials. We provide the candidate’s info on recertification if needed.
9. Transportation & Driving Verification
Reliable, safe transportation is required. We verify each candidate’s driver’s license and driving record during the background check process.
10. Comprehensive Background Check
We run a national background check as close to hiring as possible to ensure the most up-to-date information.
This includes:
- County-by-county criminal checks
- Civil records
- Social Security verification
- National & state driving record checks
- Sex offender registry search
- Security watchlist screening
Optional drug and alcohol screening is available for an additional fee.
Candidates Work Directly for The Family
When a candidate is hired by a family, the family is always the direct employer of the candidate hired. Charlotte’s Best Nanny Agency never employs nannies or domestic candidates at any time; we are solely a placement agency. Nannies and Household professionals we place are required to be paid directly by the family legally, by W-2 payment. According to the domestic payment laws in the country, 1099s are illegal. The family is responsible for overseeing day-to-day employment, paying their employee legally, and paying all applicable taxes.
Backup Care
Your next question may be, “So what do I do if my nanny is sick or going on vacation, or is sick and cannot work?” At Charlotte’s Best Nanny Agency, we have you covered. We provide backup care and babysitting services for families when a nanny is out of work, sick, or on vacation. For all current clients who successfully place a long-term nanny through Charlotte’s Best Nanny Agency, whether full or part-time, we will waive the first year of the annual registration fee. While we cannot provide a 100% guarantee that we will be able to confirm a backup care provider for each need (All backup placements are reliant on the current backup care provider’s availability). We do make every effort to confirm a backup care provider when requested.
Continued Support
While we do not employee nannies or domestic candidates at any point, we do offer continued support. We are always available to provide support and guidance, as needed. This continued support is offered to all clients and candidates throughout the placement process and throughout the placement, whether the placement lasts one year, or 12 years.
Charlotte’s Best Nanny Agency’s Amazing Replacement Search Guarantee
Charlotte’s Best Nanny Agency fully stands behind all nanny and domestic placements. Each long-term, full-time placement comes a 12 month replacement search guarantee and long-term, part-time placements come with a 90 day replacement search guarantee.
Finding and retaining consistent nanny care shouldn’t be stressful. That’s why Charlotte’s Best Nanny Agency™ offers the industry’s strongest guarantee for long-term, full-time placements: a FREE, one-time replacement search within the first year of employment.
(While we stand behind temporary placements as well, temporary placements do not come with a replacement search guarantee.)
Our meticulous pre-screening process and excellent placement success rate mean replacements are rare. But if needed, we will be here to find you the best nanny at no additional cost. Experience the Charlotte’s Best Nanny Agency difference—lasting placements and exceptional customer service, guaranteed.
*We believe in the quality of our placements and are one of the ONLY nanny agencies in the USA that offers this amazing guarantee on full-time placements!*
Core Values
Charlotte’s Best Nanny Agency extends a warm welcome to all families and candidates. This is one of our core values. Striving daily to be the example that our children look up to, by treating everyone with dignity and respect. We have a zero tolerance discrimination policy of any kind for families and candidates. Discrimination due to, but not limited to, age, gender, race, nationality, sexual identity, or sexual orientation is not tolerated and will not be accepted. Our agency is operated with the utmost integrity and we strive to do what is right all the time, this is non-negotiable. We also intentionally help our community and give back to organizations every chance we get, and feel this is the best way to make a difference in the community that we work and live in. Treating everyone with dignity and respect, supporting the community, and always operating the agency with integrity is our formula for success.
Community
We are committed and dedicated to not only providing the best nannies and domestic placements for families, but deeply care for our the Charlotte community as well as communities in the Carolinas. Please visit our causes page to learn more about the local organizations that our nanny agency supports throughout the year.
Confidential Nanny & Domestic Placements
You will see many other Nanny agencies that post jobs with the title “High-Profile Family or High-Net-Worth Family looking for a Nanny”. While this type of advertising may seem exciting to candidates, it also attracts many candidates for the wrong reasons. We NEVER divulge any type of status or financial information about our clients to our candidates. This method helps protect families’ confidentiality and the integrity of the whole placement process. All of our nanny and domestic placements are customized to each family’s needs. See more information about our methods on our Private Placements Page.
Awards
Over the years, Charlotte’s Best Nanny Agency has been recognized for excellence by the local community and by organizations and companies in the Nanny and Household placement industry.
2023 Family Favorite Award – Nanny Agency Category – Macaroni Kid – Rock Hill, Fort Mill, Tega Cay South Carolina
GTM Payroll Service – 2020 Outstanding Agency Award
Macaroni Kid South Charlotte – Golden Daisy Award in the Educational Resource Category for 7 years from 2013 to 2020
Charlotte Parent Magazine – 2017 and 2018 Readers’ Favorites Award – Babysitting/Nanny Service
Professional Nanny and Domestic Associations
Charlotte’s Best Nanny Agency is a member of APNA (Association of Premier Nanny Agencies – A national nanny and household staffing alliance). As a member of APNA, we are able to stay up to date on industry standards and connect with others in the industry. In addition to APNA, we are also members of the INA (International Nanny Association). We are delighted to be members of the INA, and to be part of a group of wonderful Nannies, Nanny Staffing Agencies, and other Industry professionals in the world.
Charlotte’s Best Nanny Agency has been featured in the following publications & news outlets.
Charlotte’s Best Nanny Agency
980.292.1045
1244 East Blvd, Suite 2D, Charlotte NC 28203