Your Raleigh Nanny Agency – Nanny & Household Staffing in Raleigh and Across The Carolinas
Welcome to Charlotte’s Best Nanny Agency – Serving the Triangle and the Carolinas Since 2012
Charlotte’s Best Nanny Agency is your trusted nanny and household staffing placement agency, proudly serving families in Raleigh, Durham, Chapel Hill, Wake Forest, and across the Carolinas since 2012.
Our experienced team specializes in matching families with highly qualified nannies, family assistants, and household professionals who offer exceptional care for your children, home, and lifestyle. Whether you need full-time, part-time, or on-call support, we’re here to help you find the perfect fit.
Headquartered in the heart of Charlotte’s historic Dilworth neighborhood, we’ve successfully placed thousands of candidates with families throughout the region. Our personalized approach and commitment to excellence have made us a top choice for families seeking trusted, professional care.
Let Charlotte’s Best Nanny Agency help you find the right support for your family—right when you need it.
We Provide Expert Nanny and Domestic Placements: Live-Out Full-Time Nannies, Night Nannies, Temporary Nannies, Summer Nannies, Babysitters, Family Assistants, House Managers, Estate Managers, Personal Chefs, and other Household Staff.
All nannies and household staffing professionals are able to meet and exceed your family’s child-care or home needs. Nannies we place work directly for the hiring family, are responsible for meeting daily needs, and providing a nourishing and educational environment. Nannies work in your home and keep children active and engaged. They are able to take the children on fun outings and are proactive in keeping them engaged in fun activities throughout the day. We have an extensive nanny database of nannies and domestic candidates that we have built over the past 13 years. The candidates we consider have experience working with children of all ages, multiples, children with allergies, neurodivergent children, physical handicaps, learning challenges, divorce, death of a family member, and many more unique situations. Each nanny or domestic candidate we consider, are fully screened by a trained domestic placement specialist, and go through our through screening process.
Our Candidate Screening Process
At Charlotte’s Best Nanny Agency, we take pride in our thorough and personalized approach to candidate screening. Here’s what families and candidates can expect:
1. Application & Resumé Submission
Every candidate begins by submitting an application and updated resumé.
2. Submit Relevant Documents
Candidates provide all required documentation to move forward in the process.
3. Initial Pre-Screening Call
We conduct a brief phone interview to ensure the candidate meets our agency’s standards and the unique needs of our clients.
4. In-Depth Interview
Qualified candidates are invited to a comprehensive one-on-one interview with a placement specialist. This helps us get to know each candidate’s personality, background, and skill set. (We look for a minimum of 3 years of experience in the industry.)
5. Custom Candidate Profile
We create a personalized profile for each candidate to highlight their qualifications and strengths.
6. Professional Reference Checks
Our in-house team conducts detailed reference checks and prepares a full reference report. Once a family expresses interest in hiring a candidate, they receive this report and are encouraged to connect directly with the candidate’s references.
7. Family Interviews
Candidates participate in virtual and/or in-person interviews with families who are interested in hiring them.
8. Certification Requirements
All candidates must be certified in CPR and First Aid before beginning a position. Many have advanced medical training, such as CNA, RN, EMT, or even retired MD credentials. We provide the candidate’s info on recertification if needed.
9. Transportation & Driving Verification
Reliable, safe transportation is required. We verify each candidate’s driver’s license and driving record during the background check process.
10. Comprehensive Background Check
We run a national background check as close to hiring as possible to ensure the most up-to-date results.
This includes:
- County-by-county criminal checks
- Civil records
- Social Security verification
- National & state driving record checks
- Sex offender registry search
- Security watchlist screening
Optional drug and alcohol screening is available for an additional fee.
Charlotte’s Best Nanny Agency also places professional, reliable, and trustworthy House Managers, Personal Assistants, and other Household professionals. Our college-educated professionals provide expert services for managing family’s homes and personal needs. They are able to anticipate the needs of the family, and exceed their expectations. Our goal is to place long-term Nannies and Domestic professionals with your family that will meet and exceed your expectations and provide excellent, reliable care. We are a go-to Raleigh Nanny Agency, for all of your custom childcare and household needs. We look forward to providing the absolute best nanny possible for you and your family.
For a No Obligation Consultation Reach out to us at 980-292-1045 or at families@charlottesbestnanny.com
Charlotte’s Best Nanny Agency’s Replacement Search Guarantee
Charlotte’s Best Nanny Agency fully stands behind all nanny and domestic placements. Each long-term, full-time placement comes a 12 month replacement search guarantee and long-term, part-time placements come with a 90 day replacement search guarantee.
Finding and retaining consistent nanny care shouldn’t be stressful. That’s why Charlotte’s Best Nanny Agency™ offers the industry’s strongest guarantee for long-term, full-time placements: a FREE, one-time replacement search within the first year of employment.
(While we stand behind temporary placements as well, temporary placements do not come with a replacement search guarantee.)
Our meticulous pre-screening process and 95% placement success rate mean replacements are rare. But if needed, we will be here to find you the best nanny at no additional cost. Experience the Charlotte’s Best Nanny Agency difference—lasting placements and exceptional customer service, guaranteed.
*We believe in the quality of our placements and are one of the ONLY nanny agencies in the USA that offers this amazing guarantee on full-time placements!*
Core Values
Charlotte’s Best Nanny Agency understands that families come in all forms and we celebrate the diversity of the families and the candidates we work with. We find value in and welcome all people, this is one of our core values. Striving daily to be the example that our children look up to, by treating everyone with dignity and respect. We have a zero tolerance discrimination policy of any kind for families and candidates. We do not discriminate or tolerate discrimination in any form, due to, but not limited to, age, gender, race, nationality, sexual identity or sexual orientation. Our agency is operated with the utmost integrity and we strive to do what is right all the time, this is non-negotiable. We also intentionally help our community and give back to organizations every chance we get. We feel that this is the best way to make a difference in the community that we work and live in. Celebrating diversity, treating everyone with dignity and respect, supporting the community, and always operating the agency with integrity is our formula for success.
Community
Charlotte’s Best Nanny Agency extends a warm welcome to all families and candidates. This is one of our core values. Striving daily to be the example that our children look up to, by treating everyone with dignity and respect. We have a zero tolerance discrimination policy of any kind for families and candidates. Discrimination due to, but not limited to, age, gender, race, nationality, sexual identity, or sexual orientation is not tolerated and will not be accepted. Our agency is operated with the utmost integrity and we strive to do what is right all the time, this is non-negotiable. We also intentionally help our community and give back to organizations every chance we get, and feel this is the best way to make a difference in the community that we work and live in. Celebrating diversity, treating everyone with dignity and respect, supporting the community, and always operating the agency with integrity is our formula for success.
Confidential Nanny & Domestic Placements
You will see many other Nanny agencies that post jobs with the title “High-Profile Family or High-Net-Worth Family looking for a Nanny”. While this type of advertising may seem exciting candidates, it also attracts many candidates for the wrong reasons. We NEVER divulge any type of status or financial information about our clients to our candidates. This method helps protect families confidentiality and the integrity of the whole placement process. All of our nanny and domestic placements are customized to each family’s needs. See more information about our methods on this on our Private Placements Page.
Awards
Over the years, Charlotte’s Best Nanny Agency has been recognized for excellence by the local community and by organizations and companies in the Nanny and Domestic placement industry.
2023 Family Favorite Award – Nanny Agency Category – Macaroni Kid – Rock Hill, Fort Mill, Tega Cay South Carolina
GTM Payroll Service – 2020 Outstanding Agency Award
Macaroni Kid South Charlotte – Golden Daisy Award in the Educational Resource Category for 7 years from 2013 to 2020.
Charlotte Parent Magazine – 2017 and 2018 Readers’ Favorites Award – Babysitting/Nanny Service
Professional Nanny and Domestic Associations
Charlotte’s Best Nanny Agency is a member of APNA (Associations of Premier Nanny Agencies – A national household staffing alliance). As a member of APNA we are able to stay up to date on industry standards and connect with others in the industry. In addition to APNA, we are also members of the INA (International Nanny Association). We are delighted to be members of the INA ,and to be part of a group of wonderful Nannies, Nanny Staffing Agencies, and other Industry professionals in the U.S. and world.
Charlotte’s Best Nanny Agency
980.292.1045
families@charlottesbestnanny.com
1244 East Blvd, Suite 2D, Charlotte NC 28203
Raleigh, NC Nanny and Domestic Placements – Trusted Nanny and Domestic Placements in the Carolinas – North Carolina, South Carolina, & beyond: We are here to find you the best nanny placement solutions.
