FAQ
Why should I hire a professional agency to pre-screen and background check a nanny or household candidate?
A professional nanny and household placement agency should always provide top-notch, pre-screened nannies and household candidates to their clients. This includes pre-interviewing candidates, verifying references, and running extensive background check screenings. Conducting these pre-screenings and running a comprehensive background check is the best way for families to ensure that they are choosing the best, qualified, and most trusted nanny or household candidate. A nanny or household candidate will care for the most important people and things in your life, your children, and your home. Some candidates will also have driving responsibilities, and it is imperative to ensure they have a satisfactory driving record, which is included in our comprehensive background checks.
A family should be 100% certain that they are hiring a trustworthy nanny or household employee to care for their children and home.
Our mission is to provide trustworthy nanny and household staffing screenings in Charlotte and the Carolinas. At Charlotte’s Best Nanny Agency, we want each family to be 100% confident that we have referred trustworthy and fully pre-screened nannies or household candidates. Our promise is that all nanny and household candidates will be extensively pre-screened, reference checked in-house, and pass a complete national background check (run as close to hiring as possible).
Are all Nannies and Household Employees Pre-screened One-on-One?
Yes, all of our nannies and domestic employees are pre-screened One-on-One by a placement specialist. We never do group interviews.
Tell me more about the agency’s pre-screening process.
Our team conducts a preliminary interview with each nanny and household candidate we consider. During this extensive interview, a placement specialist gets to know the candidate’s background, work history, experience, and expertise. Following that interview, a profile is built for the candidate, and we collect relevant documents and verify their references in-house. The placement specialist will then determine if the candidate would be eligible to be recommended to families we work with. If the candidate passes the pre-screening at this point, we are then able to refer the candidate to families for consideration.
Once a family interviews candidates and identifies a candidate to hire, and they contingently accept the position, we will provide the family with a reference report summarizing our reference calls. The family is also encouraged to contact the references directly if they would like as we are fully transparent. The final step in pre-screening is conducting a national background check (social security verification, civil and criminal inquiry search, sexual offender registry search, driving record search, and a security watch list search). Each nanny or domestic candidate undergoes an extensive background check, as close to hiring as possible, so we have the most up-to-date information.
Charlotte’s Best Nanny Agency offers the strongest background check in the industry, and fully stands behind our pre-screening and background check process. All candidates have to pass a full background check to be officially hired. Only the top nanny and household candidates that pass our pre-screening process will be referred to families.
What is included in a background check at Charlotte’s Best Nanny Agency?
The background check we run includes a national, federal, state, and county-by-county social security verification, civil and criminal inquiry search, sexual offender registry search, driving record search, and a security watch list search. Charlotte’s Best Nanny uses a third party background check firm to conduct state-of-the-art background checks. These background checks meet all Fair Credit Reporting Act and industry standards. The investigation firm we utilize employs professionals in the securities field. The company was founded in the 1980’s, and have become one of the most sought-after screening companies in the U.S. The company is also a global leader in the background check, drug test, and compliance fields.
Why do your background checks stand out from the rest?
You can rest assured that Charlotte’s Best Nanny Agency conducts a thorough background check that meets all industry standards. The background check report we conduct looks at all alias’ and legal names a candidate has had, as well as every state and county they have lived in within the USA. The background check searches as many years as legally possible in each jurisdiction. We have even had background checks show records as far back as the 80’s. We have confidence in our background checks, as they have proven to be one of the strongest background checks in the industry. If a candidate is not truthful in telling us their whole background history, we will find out about any arrest or charges through the background check report before a nanny or household candidate is officially hired by a family.
Why is the background check completed as close to hiring as possible?
We always run a current background check as close to hiring as possible on each candidate. This is so we have the most up-to-date background information on a candidate. Unfortunately, we have had candidates interview with us and bring in a “clear background check” conducted by other companies; then our background check investigation goes on to reveal charges or arrests. At that point, we have to tell the nanny or household employee we are not able to refer them. This is why it is imperative to have the most up-to-date background check possible and to use a professional nanny and household placement agency to conduct your search.
Do you offer a service where you pre-screen candidates found outside of the agency?
Yes, we provide screening services to families who find candidates outside of the agency as well. If you would like to obtain a background check or reference check on a candidate you found outside of the agency, we offer that service for a fee as well. Please give us a call to inquire about this service and pricing.
Can I drug test a nanny or household candidate?
We offer a drug testing screening option for all placements. Each drug test is conducted by an independent lab and tests for prescription medication, other drugs, and alcohol for a small additional fee. All drug screening is optional for families, and if requested, is conducted through LabCorp. The hiring family will be given a detailed report of the results of the drug screening.
At Charlotte’s Best Nanny Agency, we are dedicated to providing you with the best and most trusted nanny and household screenings in the area.
Charlotte’s Best Nanny Agency
980.292.1045
1244 East Blvd, Suite 2D, Charlotte NC 28203